Run Away Festival (Essex Payment Plans) - Privacy policy
Privacy Policy
The terms “we”, “our”, “us” when used in this Privacy Policy mean Run Away Festival.The terms “you”, “your” and “yours” mean you as a user of our websites or our other services.
Please read the following Privacy Policy (“Privacy Policy”) carefully before submitting any personal information to us. Any information you provide about yourself to Run Away Festival or our associated companies will only be used in accordance with this Privacy Policy.
1. Changes to this Privacy Policy
1.1 From time to time, we may need to make changes to this Privacy Policy. This may happen as a result of government regulation, new technologies, or other developments in our online or other services. Any updates to our Privacy Policy will be clearly posted in this section of our website. We advise you to regularly review this policy when you visit our websites to keep informed about how we are safeguarding your privacy. If the changes are significant, we may also email you to notify you about these.
1.2 Please note that this Privacy Policy does not apply to websites or text services operated by third parties and you are advised to check such third-party privacy policies before submitting data to them.
2. Our Aims
2.1 We are fully committed to protecting your privacy and will respect your privacy in connection with any email, mobile or other personal details you submit to us via any media.
2.2 We will not collect personally identifying information (such as your name, address, email address etc.) except with your specific knowledge and consent or as detailed within this Privacy Policy.
2.3 We work closely with our technology partners and other suppliers to ensure that your personal information is protected with high-quality, reliable and secure technology. Our technology partners invest in high-quality security and work hard to protect your privacy.
2.4 We follow strict security procedures in compliance with UK Data Protection legislation governing the storage and disclosure of information given by you to us via our websites, your mobile or other media.
3. Collection and Use of Information
3.1 It will normally be clear when your personal information is being collected. The personal information we will collect depends on how you are interacting with our websites or otherwise but may include, amongst other things, your name, postal address (including postcode), telephone number, email address, age, gender, password and, for transactions, financial details.
3.2 We may ask different questions or request additional information depending on the service being offered to or requested by you. Unless stated, all questions are compulsory. We may also ask some further, voluntary questions so we can gain a clearer understanding of our users.
3.3 We collect personal information only for specific limited purposes and we only ask for information that is appropriate. We will only collect personal information from you which you have provided by completing any registration, enquiry, order or application form on our websites, or which you have sent to us via email, fax or post or which you have provided by telephone or any other means. We also collect information on our users through cookies on websites (see our Cookies Policy), interactions with our websites and our text services and via other media.
3.4 By disclosing your personal information to us, you agree that we may obtain, hold and use the personal information you provide for the purposes of providing you with our services and/or products and with ancillary services (the “Purposes”). The Purposes include, without limitation:
(a) responding to any enquiries you have made;(b) sending you materials and/or information you have requested or products which you have purchased;(c) performing our obligations in relation to any agreement you have with us;(d) conducting contests, competitions or promotions;(e) enabling you to submit contributions to us (for example, for use on our websites);(f) customising and improving the content on our websites or any other websites which are part of the Run Away Festival group and/or improving our products and services to respond to your current and future needs and interests;(g) contacting you if we change our products or services or terms or if we need to give you notice of them;(h) marketing our other products and services to you (for example, by email, text or post) unless you indicate otherwise;(i) accounting purposes and internal administration and analysis;(j) prevention of fraud; and(k) any purpose required by law or regulation.
3.5 The information we need depends on how you are interacting with our website, text service or otherwise, but could include, by way of example, an email address, password, age, gender, postcode and a mobile telephone number.
3.6 Registration with us is voluntary. However, you may be unable to visit certain parts of our website or enter some competitions if you do not register.
3.7 If you have registered with us, we may email, mail, text or otherwise contact you with information about your registration and/or offers or competitions open to you as a registered user.
3.8 From time to time we may run competitions or request material for publication or broadcast. Participation usually requires identity disclosure, which you agree may be publicly associated with your submission. Full rules will be provided in each case.
3.9 Any information posted in public areas of our websites may be seen and used by others. You post such content at your own risk.
3.10 Any research carried out via our websites is for the exclusive use of Run Away Festival, unless otherwise stated. Responses may be pooled and shared with partner organisations in anonymised form.
3.11 You may unsubscribe from communications at any time by using the “unsubscribe” link in emails or by contacting us directly.
4. Disclosure of Personal Information
4.1 We do not sell or rent personal data to third parties unless necessary for the Purposes and we do not disclose personal information for third-party marketing without your consent.
4.2 We may share personal information with companies within the Run Away Festival group, including subsidiaries and holding companies, and with service providers who support our operations.
4.3 We may share your information with third parties where you have expressly consented.
4.4 We may disclose personal information to comply with legal obligations or to protect the rights, property, security or safety of Run Away Festival, our users or others.
4.5 We may share anonymised, aggregated statistics with advertisers or partners. These statistics will not include personally identifying information.
4.6 In the event of a sale, merger or reorganisation, personal information may be transferred as part of the business assets of Run Away Festival.
5. Registration
5.1 You are responsible for maintaining the confidentiality of any password used to access restricted areas of our websites and for all activity carried out using your login details.
6. Transfer of Personal Information Outside the EEA
Your personal information may be transferred, processed or stored outside the European Economic Area for operational reasons. By submitting your data, you consent to this transfer. We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
7. Security
7.1 We use industry-standard security measures to protect personal data, though we cannot guarantee absolute security.
7.2 Any data transmission over the internet is at your own risk.
8. The Data Protection Act and the Information Commissioner
8.1 We comply with the UK Data Protection Act and applicable data protection laws. Further information is available from the Information Commissioner’s Office at www.ico.gov.uk.
8.2 We will process your personal information fairly, lawfully and transparently, and retain it only for as long as necessary.
8.3 You have the right to access personal data held about you in accordance with data protection legislation.